Get answers for the more frequently asked questions about Essentia mattresses!
Essentia mattresses are compressed and rolled for shipping. It is incumbent on the consumer to unpack the mattress within 30 days of receiving the mattress. Failure to do so will void your warranty.A Mattress that is compressed for a prolonged period
Your new Essentia mattress will work best on a flat, firm surface. This also means the frame that you have the mattress and foundation on should be able to support the weight of the sleepers and the mattress!. What Foundations Work Best with Your New
In the event there is a small accident or spill on your mattress don’t fret!Your first step will be to absorb as much of the excess liquid as possible with a dry cloth. If you feel the need for surface cleaning we do not recommend the use of any chem
The GOTS certified organic cotton cover is machine washable. As organic cotton can be affected by heat please only wash in cold water using a mild eco-friendly detergent. Allow to air dry or use the lowest setting on your dryer and be vigilant. Do no
We do not recommend the use of waterproof covers on an Essentia mattress unless in situations where accidents may be common such as with small children or older adults. The reason is that even the most natural waterproof cover still must use some sor
Once your Essentia mattress is set up in your room you won’t be able to roll the mattress again, as we do use some pretty cool machinery to get that done but there is an easy way to store and transport your Essentia mattress. You will want to fold th
Essentia's patented Beyond Latex organic foam does not rely on your body heat to contour your body, which is very different from traditional memory foam. So it does not sleep hot like a traditional foam would. More importantly, our Beyond Latex organ
We do not recommend using a cooling mattress cover or pod with your Essentia mattress. In most cases, these covers have a water tube system that allows for cooling or heating effects. As cold water runs through the tubes it can cause condensation to
If you’re living in California, Connecticut or Rhode Island you may notice that there is a Mattress Recycling Fee added to your order, this fee is assessed by the Mattress Recycling Council (MRC). The Mattress Recycling Council (MRC) is a non-profit
Yes! We are happy to make any of our mattress models to custom sizes like a split queen or specific sizes to fit special bed frames, boat mattress spaces, RV mattress spaces, and other small spaces. We can also accommodate custom oversized mattresses
Picking a non-toxic flame retardant that did not affect the performance of our mattresses was of utmost importance. This is why we use Kevlar fabric. While it is the most expensive flame retardant option, it allows us to use a non-toxic fabric that d
As the leaders in environmental manufacturing, this means that we also had to prioritize a way to ship our dense mattresses to reduce our carbon footprint. In order to do this, we have developed a specially fitted roll-pack machine to compress and ro
If you would like to purchase a new zippered GOTS-certified organic cotton cover for your mattress our team would be happy to help. To purchase a new cover you will need to provide your order number or proof of purchase. Simply start a chat with our
We know picking a new mattress can be daunting, and our sleep experts are here to help! We would be happy to chat with you or you can schedule a sleep expert call to discuss your needs so we can help get you on the right mattress. For a brief overvie
When looking at our Classic REM5 and Dormeuse REM9 performance mattresses, you have the choice of 2 contour options for your sleep experience. We have also found that different sleeping styles tend to prefer a certain contour. Back and stomach sleepe
Essentia is proud to offer mattresses that are free of springs!. This means all Essentia organic mattresses are full latex mattresses, with an organic latex support core to ensure proper spinal alignment. This makes Essentia mattresses extremely dura
The best way to learn the difference between the Tatami and Stratami mattresses is to watch this short video where Jack explains exactly what you need to know!.