New Mattress Questions
Your new mattress is crafted to be sure you experience fantastic sleep. Just Got Your Essentia Mattress & Have Questions? Find Answers Here!
How soon do I need to unbox my mattress?
Your Essentia mattress arrives compressed and rolled for shipping, and must be unpacked within 30 days of delivery to keep your warranty valid. Leaving your mattress compressed for too long can lead to structural damage or condensation buildup. For t
How do I unbox my Essentia mattress?
Getting your new Essentia mattress ready is easy! Follow these four simple steps to get set up and one step closer to a better night’s sleep. Step 1: Bring the box into your bedroom. Move the mattress box into the room where your mattress will stay b
How soon can I sleep on the mattress once I get it?
Great news! You won’t have to wait long to enjoy your new mattress. Once your mattress is unboxed, unrolled, and placed on your foundation, we recommend allowing 30 minutes to 2 hours for it to expand before sleeping on it. Your mattress will continu
Feeling like your mattress isn’t providing enough support? Let’s check your foundation!
Your Essentia mattress is designed to deliver the support and pressure relief you need for restorative sleep. If your mattress doesn’t feel as supportive as expected, your foundation or bed frame could be contributing to the issue. For the best perfo
Can there be slight variations in mattress dimensions?
Yes! Because Essentia mattresses are made with organic latex foam and feature hand-sewn organic cotton covers, slight variations in dimensions are normal. You can generally expect your mattress to be within 1 inch of its standard dimensions. Mattress
What is the scent I am noticing?
Just unboxed your Essentia mattress and noticing a scent? Don’t worry, we’re happy to explain!. Essentia's patented organic latex foams are GOLS-certified and made with >95% organic latex. Our foams are made without petrochemicals, chemical adhesives
Do I need to flip or rotate the mattress?
Taking care of your Essentia mattress is easy! You never need to flip your mattress. Each mattress has a designated sleep surface and bottom. The beige organic cotton cover is the side you sleep on, and you shouldn’t see the latex foam through the fa