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How soon do I need to unbox my mattress?Updated 7 months ago

Essentia mattresses are compressed and rolled for shipping. We require that you unbox the mattress within 30 days of receiving your mattress. Failure to do so will void your warranty.

A Mattress that is compressed for a prolonged period can have structural damage and/or condensation from being packaged for an extended period of time. We cannot then warranty a mattress that has been left in the box past the time frame in which we have outlined here. 

We are happy to hold an order and only ship when you are ready to receive it! If this is something that you would like to do, simply place your order and reach out to our customer care team requesting the hold.

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