120 Night Mattress Sleep Trial
Get the details of Essentia's 120 Night Mattress Sleep Trial.
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Returns & Exchanges
Find all the information you need to know about Essentia's 120 Night Mattress Sleep Trial
How I initiate a mattress return or exchange?
We do ask that you sleep on your new mattress for 30 nights to truly give the mattress its proper break-in period and for your body to adjust. If after 30 nights of sleeping on your Essentia mattress, you are sure that you need a different Essentia m
Can I return pillows, sheets, toppers and other items?
Essentia's return policy is designed with the intention of offering the best possible experience to our customers while also considering sustainability and hygiene factors. As a zero-waste company, we prioritize mattress returns as they can be inspec
When does my mattress trial end?
Your Essentia mattress comes with a 120 Night Mattress Sleep Trial. The 120-day trial begins on the day that you take delivery of the mattress. Fun Fact: Did you know if you google what date is 120 days from __(insert delivery date)___? You'll get th
My return has been picked up, when will I get my refund?
Refunds are generally processed up to 45 days after the date the returned mattress was picked up from your home. This accounts for transit time, as well as inspection by the ATR team. Once approved, the refund is processed to your original form of pa
What do you do with returned mattresses?
This is a great question!. Essentia's Betterhood program proudly donates pristine mattresses returned under our 120 Night Sleep Trial to local charities that focus on helping to create safe home spaces for the vulnerable. Under our Betterhood program