Can I return pillows, sheets, toppers, and other accessories?Updated 2 hours ago

We want you to feel confident in your Essentia purchase! While eligible mattresses may be returned through our return process, certain accessories and specialty products are final sale due to hygiene, personal-use, and product-specific considerations.

The following items can only be returned if they arrive damaged:

• Organic Pillows

• Zero Gravity Organic Latex Topper

• DormIQ Organic Foam Topper

• LaLa Crib Mattress

• Stinky Pag

• Body Guard

• Organic Cotton Sheet Set

• Performance Micro Knit Organic Sheets

• Kingston Dog Bed

• No Flex Foundation

• Align X Adjustable Foundation

What if my item arrives damaged? Please start a chat with our team so we can review the issue and help you with the next steps.

Although these products are final sale, some are covered by a product warranty. If you have questions about warranty coverage, our team will be happy to help.

We appreciate your understanding as we work to maintain high standards for product quality, hygiene, and sustainability.