My mattress has been picked up. When will I receive my refund?Updated 2 hours ago

We know you’re looking forward to closing the loop on your return, and we’re happy to explain what happens next!

Refunds are generally processed within 45 days of your mattress pickup. This timeframe allows for transit and an inspection by our ATR team.

Once your return is approved, your refund will be issued to your original form of payment, minus the applicable 9% return fee.

Has it been more than 45 days? If you haven’t received confirmation that your refund has been processed, please email our ATR team for an update.

Thank you for your patience while we complete the process!